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Monday, December 21, 2009

Characteristics of a System Analyst

On the first chapter, there were so many things that I have learned and identified. I’ve learned that a systems analyst is one of the most important persons in an organization. Before, during the 90s below, systems analyst is not being recognized as an important one because during those times the systems or the processes are still manually done. Most of the processes in the businesses are manually written. Computers before were not that need before. Today or this generation is considered the rise of the computer trend which means most of the businesses and companies do use computer and most of the processes are automated. That’s why the systems analyst do play a big role in today’s trend.

Why analyst so important…

A system analyst is very important because they determine the success of the company. It can either “make or break” the performance of an organization. According to the Wikipedia, a free internet encyclopedia, “a systems analyst is responsible for researching, planning, coordinating and recommending software and system choices to meet an organization's business requirements. The systems analyst plays a vital role in the systems development process. A successful systems analyst must acquire four skills: analytical, technical, managerial, and interpersonal. Analytical skills enable systems analysts to understand the organization and its functions, which helps him/her to identify opportunities and to analyze and solve problems. Technical skills help systems analysts understand the potential and the limitations of information technology. The systems analyst must be able to work with various programming languages, operating systems, and computer hardware platforms. Management skills help systems analysts manage projects, resources, risk, and change. Interpersonal skills help systems analysts work with end users as well as with analysts, programmers, and other systems professionals.
Because they must write user requests into technical specifications, the systems analysts are the liaisons between vendors and the IT professionals of the organization they represent[1] They may be responsible for developing cost analysis, design considerations, and implementation time-lines. They may also be responsible for feasibility studies of a computer system before making recommendations to senior management.”
A systems analyst performs the following tasks:
• Interact with the customers to know their requirements
• Interact with designers to convey the possible interface of the software
• Interact/guide the coders/developers to keep track of system development
• Perform system testing with sample/live data with the help of testers
• Implement the new system
• Prepare High quality Documentation
Many systems analysts have morphed into business analysts. And, the Bureau of Labor Statistics reports that "Increasingly, employers are seeking individuals who have a master’s degree in business administration (MBA) with a concentration in information systems."




According to our discussion;
 A business professional who uses analysis and design techniques to solve business problems using information technology.
 Has computer technology knowledge and programming expertise
 Understands business problems
 Uses logical methods for solving problems
 Has fundamental curiosity
 Wants to make things better
 Is more of a business problem solver than a technical programmer

What skills a system analyst should have…

 Technical skills
Knowledge and proficiencies required in the accomplishment of engineering, scientific, or any specific task.
 Business skills
It amazes me when I got this from the internet. 21 business skills needed to succeed:

Communication
1. Written - Most people in business spend a lot of time communicating in writing. While the inter-office memo and the fax are old hat, you will spend a good few hours a day fighting your inbox. Add to this reports, white papers, proposals and resumes, it's certain you will need to sharpen your word power to succeed.
2. Social Networking - We are not all social gadflys, some of us struggle to make small talk. It is a key skill to learn though, it is true what they say, sometimes it is more who you know than what!
3. Speaking - Public speaking ranks high amongst the worlds most popular fears. You must overcome it and the best way is to practice. It might feel more comfortable working from the safety of your desk but at some point you are going to have to present. Better to have some experience under your belt before being forced to perform unprepared when it really counts.
4. Sales - You might think you do not need to sell but we all sell every day. From even before your first day you will be selling, starting at your interview all the way to asking the boss for a raise. In normal life we sell, persuading your partner that you really need that new purchase, getting out of that parking ticket ... persuasion skills can come in very handy indeed.
5. Negotiation - If you can't sell perhaps you can negotiate. A lot of the skills are the same but you will find people who have been in business for a while can drive a hard bargain. If you do not have the skills you will lose out each and every time.


Planning
1. Strategic - A business that lurches from one crisis to another is not going to stay around very long. Obviously if you are in charge then you have to set the marching orders. Can you clearly see the road ahead?
2. Project - I know many people in business who see their role as the hot headed maverick that shoots from the hip and flies from the seat of their pants. Unfortunately most of them eventually crash and burn. Project management makes your life and that of your team less stressful and gets things done on time and on budget. It might not be the white knuckle ride that some enjoy but at least you will be able to clock off at a reasonable hour!
3. Financial - The top reason why businesses go out of business is bad financial planning. All the cash flows in the wrong direction. Having worked through the dotcom boom and bust I have seen first hand what too big a budget in the wrong hands can do. Someone needs a firm grip on the numbers and it had better be you otherwise someone might just take a trip to a tropical island at your expense.
4. Risk - I'm a natural worrier which though it annoys my wife, does have the advantage in business that I tend to see the potential potholes and bear traps in any plan. If you can imagine a risk you can set about to mitigate it.
5. Logistics - Money is just one resource you need. Any business has inputs and outputs. You need to have the right people in the right jobs with what they need when they need it to get their work done. Logistics might not put you on the cover of Time magazine but it could make you a hero in your office.
Productivity
1. Time management - I once had a boss who could never get to a single meeting on time. He would always turn up ten minutes late, red-faced, unprepared, looking like he had slept in a bush. He had a growing collection of speeding tickets and a bigger collection of excuses and apologies. Time management reduces stress and increases your respect.
2. Meeting management - Most of us hate meeting but they are a fact of business life. There are always the few who love them as a way to avoid real work. There are many tricks from firmly sticking to the agenda through to holding meetings standing up just before lunch. Whatever works for you if you can get meetings to be productive and under control you will get ahead.
3. Leadership - In the Dilbert universe leadership might be something you step in, but in business it really helps to be able to take the lead. Can you get people to follow you? Are you able to get people to do things they don't want to do for the good of the team?
4. Systems - If you are repeatedly re-inventing the wheel there is something seriously wrong. Effective systems bring consistency, efficiency and reduced costs. Learning how to create and implement both human and automated systems can go a long way to being more competitive.
5. Personal Productivity - What are your rhythms, when are you more sociable, detail-oriented, creative or lacking energy? Where do you excel and which areas are a struggle? Before you can lead anyone else you need to work out how to get the best out of yourself.
Creativity
1. Imagination - Many people neglect their creative side feeling that it is better to be all about the logic, but in fact some of the most successful business people are also the most imaginative.
2. Inventiveness - If you can imagine it you can create it, and if you create it then you can sell it! Look around you, think of the things you buy and use, someone had to have the idea before it was built and sold to you. You might be surprised how few mad inventors there are, more products are invented in a marketing office than a garage.
3. Problem Solving - A big part of surviving in business is about solving problems fast and effectively. An employee who is good at keeping their head in a crisis while fighting fires is a worthwhile asset to any business.
4. Brainstorming - Some people think brainstorming is all about having stupid ideas while ridiculing the contributions of everyone else while drinking coffee, eating cookies and flirting with the secretary from floor 2. Perhaps this is why brainstorms get a bad name? If you can brainstorm great ideas, fast then you will be one step ahead.
5. Making connections - Some of the best ideas have simply been about connecting two otherwise unconnected ideas together. Could you invent the next iPhone?
I am sure the sharp-eyed amongst you have noticed there are only 20 points in this list. What is number 21? Perhaps the most important skill of all; the ability to switch off! It is so easy for the stresses and strains of business life to burn people out so you must develop the ability to relax and unwind.
 People skills
 Being able to communicate effectively with others requires people skills, and here's eight essential ones:
 1. Understanding people

People not only come in all shapes and sizes, but they come with different personality types as well. You may want to brush up on how to communicate with the four main personality types by reading this article. Indeed, dedicated students of communication could do little better than purchase Bem Allen's excellent introduction to personality types, 'Personality Theories'.
 People are individuals, with as many similarities from one person to the next as differences. To communicate most effectively, each will require you to communicate with them in their own individual preference style, using their language, their body gestures, and their pace and intonation.
 So how do you find out how best to communicate with someone? Spend time with them! Don't expect to meet someone off the street and talk intimately with them within a minute. Understanding a subject takes time -- whether that subject is an academic one or another human being.
 2. Expressing your thoughts and feelings clearly

Our brains can only take so much information in at any one time. We are bombarded with messages every second of the day, so to compete with the barrage of 'noise' a person faces, your message needs to be clear, succinct and to the point.
 It is very worthwhile taking time to plan your communication -- no matter by what method it is delivered -- to ensure that you are taking the least amount of time to express the right level of thought in the most receptively simple manner.
 3. Speaking up when your needs are not being met

Just as important in business relationships as in domestic ones, speaking up to ensure that your needs are met is a fundamental part of any relationship.
 You may wish to read this article on assertive, not aggressive, communication, but in a nutshell there are six different ways you can be assertive and not aggressive in your communication: by rehearsing your behaviour prior to the communication; by repeating your communication (the 'broken record' technique); fogging; asking for negative feedback; tentative agreement with negative feedback; and creating a workable compromise.
 Assertiveness is a useful communication tool. It's application is contextual and it's not appropriate to be assertive in all situations. Remember, your sudden use of assertiveness may be perceived as an act of aggression by others.
 4. Asking for feedback from others and giving quality feedback in return

Alongside assertiveness techniques, the giving and receiving of feedback is a key communication skill that must be learnt if you want to have any hope of developing long-term business relationships..
 Toastmasters International teach a useful feedback and critical review technique -- first give a sincere compliment, follow this with any practical suggestions for improvement, then wrap up with further sincere praise. It is known as 'CRC', or 'Commend, Recommend, Commend', a three-step model for excellence in giving quality feedback.
 Remember, too, that truthfulness is a subjective view. What you may find distasteful in someone may be equally desirable from another's point of view. As I learnt, by living through a series of IRA attrocities in England and watching the US political and media reactions, one man's terrorist is another man's freedom fighter.
 5. Influencing how others think and act

We all have the opportunity to influence how others think and act. All the way from Cialdini's Persuasion principles down to simple violence (of a verbal or physical nature), we are daily able to shape the thoughts and actions of those around us.
 From something as simple as smiling and saying, "Hello!" as a way of influencing someone's mood, to leading by example during an intense period of change, there are many ways of either leading to or drawing out of others required behaviours and attitudes.
 Remember that an attitude leads to an emotion, which in turn leads to an action. Shape the attitudes and you have a more reliable way of predicting actions.
 6. Bringing conflicts to the surface and getting them resolved

I confess: I'm not a 'natural' at handling conflict. It's taken marrying into an existing family of three children to help this only child come to terms with conflict.
 It's taken me three years of living in my family to realise it's possible to co-exist in conflict and not get personally involved. But it wasn't an easy lesson to learn, I can tell you!
 But being a step-father to teenage children has helped me learn the importance of bringing conflicts and resentments to the surface where they can be more easily managed.
 Your employees might be harbouring secret resentments of you, and unless you find out what they are, bring these 'dark secrets' out into the light of day, you are never going to be able to successfully deal with them.
 It's embarassing, potentially humiliating and requires a strong level of patience not to launch straight into a defensive mode, but giving people the opportunity to express their concerns, disappointments and anger, face-to-face, gives you tremendous opportunity to put things right, or help them see where their thoughts and feelings are misplaced.
 7. Collaborating with others instead of doing things by yourself

I'm a shocker at this, but learning to delegate and share has been instrumental in growing my own business.
 The quickest way of burying yourself in excess detail and workload is to try and do everything yourself. Yet sharing the workload can be the smartest thing you will ever do. Here's why:
 'Leverage'.
 Leverage is taking your skills and abilities and allowing others to magnify your work capacity. You train them to do what you do and you do something else.
 One bricklayer can only lay a certain number of bricks in an hour, but that same bricklayer can train 15 mates to lay bricks and suddenly those 15 bricklayers are building monuments while the first bricklayer is out securing more work for them.
 While the 15 are laying bricks, the original bricklayer can be learning how to perform advanced bricklaying, or learn sales strategies, or learn supervision skills.
 The lesson is simple: try and do it all yourself and the 'all' will bury you; teach others to do what you do and you build a monument.
 Jesus taught 11 men how to do what he did. Then he left them to carry on while he moved on to other things. From the simple act of one man teaching 11 others, a church and the largest, most influential religious movement the world has ever known was born.
 8. Shifting gears when relationships are unproductive

Sometimes you need to walk away. Sometimes you need to jettison unhealthy cargo. And sometimes you need to take drastic steps to regain balance and momentum.
 'Shfting gears' can be as simple as changing the venue of your supervision meeting from a dark office to a nearby cafe. Sometimes it can be moving the meeting from straight after lunch to first thing next morning, when clearer heads might prevail.
 Sometimes it can mean increasing the level of assertiveness in order to ensure the point you are making is being received. Sometimes it might mean bringing others into the meeting so that the other person understands the implications of their attitudes or actions.
 And sometimes it can mean helping them find a more meaningful and satisfying role outside of your sphere of influence.
 As a management psychologist I clearly remember one organisation I consulted to: the only way out of a staff impasse was to remove the impediments to progress. Which meant helping key protagonists find new work outside of the organisation. Sometimes culture change can only be effected in a quick way by bringing in an entire new team and throwing away the dead wood. But only as a last resort.

Conclusion

The whole idea of being people skilled is knowing or finding how to bring out the best in others in any situation, rather than their worst. By mastering these eight essential people skills you dramatically increase your chances of achieving the best outcomes out of your interactions and business challenges.
When you match consumer psychology with effective communication styles you get a powerful combination. Lee Hopkins can show you how to communicate better for better business results. At Hopkins-Business-Communication-Training.com you can find the secrets to communication success.
Article Source: http://EzineArticles.com/?expert=Lee_Hopkins




The characteristics I have…
Here are the characteristics I have identified and discovered in me that perhaps motivates me in pursuing my career:
1. Respect
As an Information technology student, team work is one of the greatest assets that we should have. In order to improve team work, respect to one another should be visible in the team. Respect means to honor or to treat with kindness. And I’m proud to say that I have this characteristic because in our career, “we cannot live on our own”. Each individual works with the group or the team.
2. Determination
According to Linzy Davis, “Determination is one the greatest assets we can possess. Determination can bring out the best in us. Determination is the tool we use to defeat discouragement. Determination is the tool we use to overcome temporary failure to prevent failure from becoming permanent. Determination is the tool we use to produce patience. Determination is the tool we use to feed our faith and starve our doubts to death.
Determination builds character. It helps us become a more reliable person. It helps us meet our commitments. It helps us prioritize and manage our time to maximize positive results.
Determination is the tool we use to give us the will to win. Determination is the tool we use to help us win in spite of our limitations. Determination is the tool we use to dig ourselves out of a hole. Determination is the tool we use to improve our relationships. Determination is the tool we use to reach our goals. Determination is the tool we use to succeed.”
3. Integrity
Integrity is also an important factor of an analyst. One of the things why system analyst are considered very important person in an organization because he/she knows most of the data, records and information of the company. As people who holds information of a certain organization, we should have a sense of honesty, loyalty, truthfulness for the safety of an organization. Without it, we can be trusted with bigger things.
4. Responsible
Responsible means you can be trusted with anything. Being responsible is one of the key in order to finish task. If an I.T student is irresponsible, then it would be a problem to a company because a job might not be done before deadline.
5. Perseverance
Steady persistence in a course of action, a purpose, a state, etc., esp. in spite of difficulties, obstacles, or discouragement.
Perseverance also means being consistent of something. In my experience as a student, many times I am discouraged of going to school because of failures in exams, quizzes and etc. though I know I’m doing my best. But, perseverance keeps me on the track. It is the value that keeps on telling me, “never lose hope”. Without perseverance, I may stop schooling. Yet, indeed, I’m still on this course with steady persistence.
6. Willing to take a risk
Willing to take a risk means not afraid to fail. Many companies succeeded and boomed because they were willing to take the risk. They were not afraid to lose something for the betterment of the organization. Taking the risk also means focused on the main thing.
I can say that I have this characteristic too because I am not afraid to fail. It is what pushes me to another level of improvement. Failure takes me to a higher level.


References:
http://en.wikipedia.org/wiki/Systems_analyst
http://www.businessdictionary.com/definition/technical-skills.html
http://www.businessschooledge.com/21-business-skills-to-succeed
http://ezinearticles.com/?People-Skills:-Eight-Essential-People-Skills&id=12294
http://www.georgiaelitemagazine.com/what_is_determination.htm
http://dictionary.reference.com/browse/perseverance

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